Inbound supply chain redefined by a leading retail chain in Australia

Objectives

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• Minimise cost of supply chain and lead time from Asian market deliveries
• Exception management helps reduce delays in shipments
• Reduce LCL shipments and ad-hoc freight to save cost and transit time

Solutions

• Integrated supply chain portal MyHub+ to bring suppliers, forwarders, truckers, DCs, depots, supply chain team and procurement team on the same platform
• Complete visibility from PO to store POD, including supplier follow-up, pre-booking advice and booking approvals
• Online booking for suppliers with exception management tools to minimize communication gaps and geographical zone challenges between parties
• Multi-country consolidation via DC (Distribution Centre) bypass program at the origin for maximum container utilisation
• Offshore warehousing in Port Klang, Malaysia including pick and pack solution, direct to stores via 5 ports in Australia
• Visibility of consolidated inventory from the origin point, in transit, offshore DC, depots, and in transit to stores
• Last mile delivery via Distribution Hub, support from an automated National Level load program
• Documentation management and advanced reports to enable search till product/SKU level

Actual Photos from Port klang , Malaysia – Offshore Delivery centre

Result

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About the customer

A leading retailer in Australia with more than one hundred stores wide-spread across Australia, Newzealand and Asia. The store business being selling fabrics, craft and homeware, imported from a diverse supplier base in Indian sub-continent and China.