Reducing turnaround time on a complete sales cycle for an e-commerce company

Requirement

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A leading company in Australia engaged in selling swimwear, manufactured in Hong Kong and sold directly to customers in Australia, US, UK, and Canada. The consignment took a long sales cycle, more than 14 days from order booking to final delivery. Being an extremely volatile air shipment e-commerce business, requiring faster turn-around-time, they sought solutions to reduce this time by half that could save them nine days.

Solutions

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• Initiated 20Cube’s custom-made WMS (Warehouse Management Solution) MyHubPlus
• Integrated their e-commerce platform with MyHubPlus to bring-in real time inventory in their order system. This avoided the manual delays of reconciliation/confirmation
• Custom-built barcode solutions (Android handheld devices) for a faster TAT to the delivery partner
• Ascertain the right delivery partner (Hong Kong Post) and incorporate with their system for bringing visibility in e-commerce platform

Result

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